"Knowing your customer needs "----NOVA spare parts warehouse covers mainstream products including Cisco, Huawei, H3C, Juniper, Polycom, etc. By leveraging on a nation-wide spare parts distribution centers and optimized logistics chain support, NOVA provides users with high-quality spare parts services to guarantee the safely operation of customer networks system, as well as minimizing losses caused by equipment failure.

Covering spare parts of mainstream manufacturers and providing a wide range of products with reliable quality.

Providing 40+ spare parts warehouse with distribution services to more than 300 cities across the country.

Guaranteed long-term spare parts supply to reduce spare parts reserve on customer end.

Quality logistics and fast delivery

Users can get immediate response from professional technicians and on-site services in different phases including calibration ,commissioning, testing, and maintenance through NOVA on-site services. More than 1,000 technicians are on call, and on-site services can be covered in more than 300 cities across the country to ensure the optimization of the user networks operation.

Calibration Commissioning

Fault Locating and Rectification

System Maintenance

NOVA provides end-to-end network management services for customers using NOVAnet services, manage your network equipment and lines in all aspects, detect and eliminate faults in a timely manner, improve network security, and reduce customer's O&M costs.

NMS Level		Basic NMS		Advanced NMS
Monitoring type	Service objects	NOVAnet® IPSec Plus NOVAnet® IPSec NOVAnet® Wireless	NOVAnet MPLS	NOVAnet MPLS
CE－PE	Interface traffic
	Delay
	Jitter
	Packet loss
	QoS tiered traffic
CE devices	Memory
	CPU
CE-CE (specific point-to-point)	Delay
	Jitter
	Packet loss

In addition to NMS services, NOVA also provides advanced traffic monitoring services based on multiple channels, which can integrate traffic collection, analysis, and reporting, enabling enterprise customers to fully control network activities to allocate and plan network bandwidth effectively and efficiently.